Frequently Asked Questions
Question 1
Can I check my education loan balance through online?
Answer
Presently, online education loan balance status are not available.
  • You are advised to contact the Education Loan Collection Division office at Level 6, Menara Tun Mustapha, Kota Kinabalu at 088-326602 or 088-326300 extension 1242 and 1245, 0143288869
    or
  • email to bayaranbalikpinjaman@ysnet.org.my
  • Question 2
    Can I make loan repayment through online transaction?
    Answer
    Online loan repayment can be made via Online Transfer (Normal / Instant Transfer) with selected banks. (Examples: CIMB, RHB, Public Bank etc except MAYBANK).
  • For more information, you are advised to contact the Education Loan Collection Division office at Level 6, Menara Tun Mustapha, Kota Kinabalu at 088-326602 or 088 -326300 extension 1242 and 1245, 0143288869
    or
  • email to bayaranbalikpinjaman@ysnet.org.my
  • Question 3
    Is there any discount given if I make full payment of my loan?
    Answer
    Yayasan Sabah Group will give a 20% discount if your loan payment is made in full (lump sum).
  • To get a 20% discount, you are advised to contact the Education Loan Collection Division office at Level 6, Menara Tun Mustapha, Kota Kinabalu at 088-326602 or 088-326300 extension 1242 and 1245, 0143288869
    or
  • email to bayaranbalikpinjaman@ysnet.org.my
  • Question 4
    If I have financial problems, can I defer my study loan repayment?
    Answer
    You are advised to contact the Education Loan Collection Division office at Level 6, Menara Tun Mustapha, Kota Kinabalu at 088-326602 or 088-326300 extension 1242 and 1245, 0143288869
    or
  • email to bayaranbalikpinjaman@ysnet.org.my
  • Question 5
    I am interested in travelling to Yayasan Sabah Group's conservation areas; Danum Valley, Maliau Basin, Imbak Canyon, Silam Coast, and Taliwas River, whom shall I contact?
    Answer
    Please contact the:
  • Conservation Area Management Division (Danum Valley/Silam/Taliwas) & Forest Rehabilitation at + (60) 88 326320 or drop an email to Ms Dinisiah at dinisiah.cemd@gmail.com or to Ms Rosnita at roserlie2507@gmail.com
    or
  • Conservation Area Management Division (Maliau Basin & Imbak Canyon) and speak to Ms Hafeona or Nur Atiqah at + (60) 88 326317 or drop an email to camd.reservations@gmail.com
    or alternatively
  • You may contact our wholly-owned company, Borneo Nature Tours Sdn. Bhd. at + (60) 88 267 637 (Kota Kinabalu Office) or email to info@borneonaturetours.com for enquiries and bookings. Please visit the website at http://www.borneonaturetours.com for more information.
  • Question 6
    I am interested to go to Borneo Rainforest Lodge, whom shall I contact?
    Answer
    You may contact our wholly-owned company, Borneo Nature Tours Sdn. Bhd. at + (60) 88 267 637 (Kota Kinabalu Office) or email to info@borneonaturetours.com for enquiries and bookings. Please visit the website at http://www.borneonaturetours.com for more information.
    Question 7
    I am interested in travelling to Kawag Nature Lodge, Ulu Segama-Malua Forest Reserve Area, whom shall I contact?
    Answer
    You may contact our wholly-owned company, Borneo Refugia Adventure Sdn. Bhd. at + (60) 88 267 637 (Kota Kinabalu Office – Reservation) or + (60) 14 341 4884 (Sales Support) or email to info@borneorefugia.com for enquiries and bookings. Alternatively, please visit the website at http://www.borneorefugia.com for more information.
    Question 8
    How do I go about making a reservation for Pandan-Pandan Island Escapade, Le Cruise De Kota Belud, Kadamaian White Water Rafting, Usukan Cove, Tamau Jetty Boat Cruise, and Boat Cruise & Fireflies tour and vacation packages?
    Answer
    You may contact our wholly-owned company, Inno Travel & Tours Services Sdn. Bhd. at + (60) 88 212828 or + (60) 16 832 1248/1418 or 830 6023 or email at inno@sabahholidays.com. Alternatively, please visit the website at http://www.sabahholidays.com for inquiries and reservations.
    Question 9
    Can anyone other than researchers stay at Danum Valley Field Centre?
    Answer
    Yes you can, although the Danum Valley Field Centre caters primarily for researches and participants of environmental education programmes/field courses, visitors/bonafide tourists are welcome to stay at the Field Centre.
    Question 10
    I am interested to register as a member of the Sabah Nature Club (SNC), how do I go about registering as a member?
    Answer
    Currently, SNC membership is only opened for students (and teachers) in primary to secondary schools and higher institutions throughout Sabah. To be a member, the school or institution is required to send in a completed application form to the secretariat for registration. Following several inquiries from the public interested to participate in SNC activities, the SNC secretariat has begun registering volunteers or ‘Friend of SNC’. You may contact SNC, Conservation Area Management Division (Maliau Basin & Imbak Canyon) at + (60) 88 326318 during office hours for related details.
    Question 11
    We are an NGO and would like to collaborate with Yayasan Sabah Group for our social programmes, whom shall we contact?
    Answer
    You may submit your inquiries or proposals to our online feedback form at the Yayasan Sabah Group official website at yayasansabahgroup.org.my under 'Contact Us' . The administrator will then forward your inquiries to the relevant division and will revert to you as soon as possible.
    Question 12
    I am interested in the Sabah Batik and handicraft products, where can I purchase them?
    Answer
    You can purchase them at the Galleria Artisan located at Menara Tun Mustapha, Gambus Retail shop at Pusat Kraftangan Sabah (PKS) in Keningau and Galleria Artisan at the Sabah State Administrative Centre (Pusat Pentadbiran Negeri Sabah, PPNS), Kota Kinabalu. You may also contact Galleria Artisan at + (60) 88 326300 ext. 6700 or PKS, Keningau at + (60) 87 332 186 and PPNS at + (60) 88 203 695/203 685 for further details.
    Question 13
    I am interested to book the sports facilities (e.g. futsal and badminton court) at Tun Adnan Sports Complex, whom shall I contact?
    Answer
    You may contact our wholly-owned company, Innoprise Capital Sdn. Bhd. at Yayasan Sabah Tun Adnan Sport Complex at +(60) 88 326425 / + (60) 88 326343 (office hours) or +(60) 11 10886425 / +(60) 11 10706343 for bookings or drop an email to icapsdnbhd@gmail.com
    Question 14
    I am interested to book the Tun Ahmad Raffae Auditorium, Tun Hamdan Theatre and other facilities at Yayasan Sabah Headquarters Complex, whom shall I contact?
    Answer
    You may contact our Real Estate Unit at + (60) 88 326445 (office), + (60) 19 8088824 and speak to Puan Jaidah or drop an email to sarina1675@gmail.com. Alternatively, please call + (60) 88 326300 ext. 1646 (office), + (60) 12 821 0711 and speak to Puan Dayang Nor Zuhana or drop an email to dgnorzuhana@gmail.com
    Question 15
    I am interested in applying for a job in Yayasan Sabah Group, whom shall I contact?
    Answer
    Please contact our Human Resource Management Unit at + (60) 88 326354/3 or 326631 for job inquiries.
    Question 16
    I am a university student; how do I apply for student attachment with Yayasan Sabah Group.
    Answer
    You may contact our Enrichment and Compliance Unit + (60) 88 326451 or email to ysgsecretariat@gmail.com for inquiries.
    Question 17
    Where can I apply for study loan/scholarship pin number?
    Answer
    PIN number can be obtained from the Education Development Division during office hours and Yayasan Sabah Group offices as follows. The official yearly closing date is end of April. However, due to the 2020 Movement Control Order, the PIN distribution for Yayasan Sabah Group sponsorship application for 2020 is closed on 30 June 2020.

    • MENARA TUN MUSTAPHA, KOTA KINABALU
      Education Development Division
      Level 4
      Contact no. + (60) 88-326300 Ext. 1250 & 1251 for enquiries about study loan.
      Level 7
      Contact no. + (60) 88-326300 Ext. 1240 & 1205 to enquire about Scholarship or Dermasiswa.
    • WEST COAST DIVISION
      Kota Kinabalu Office
      Level 4, Menara Tun Mustapha
      P.O. Box 11201, 88813 Kota Kinabalu.
      Contact no. : + (60) 88 326300 Ext. 1250 & 1251

      Kota Marudu Office
      Block E, Level 1, Lot 27 & 28,
      P.O. Box 10, Langkon Commercial Centre, 89107 Kota Marudu
      Contact no. : + (60) 88 662137
    • EAST COAST DIVISION
      Sandakan Office
      Lot 10, Blok J, Bandar Ramai-Ramai,
      Beg Berkunci No.1, 90009 Sandakan
      Contact no. : + (60) 89 210580

      Tawau Office
      TB 14943, 1st Floor, Jalan Abaca,
      P.O. Box 820, 91000 Tawau
      Contact no. : + (60) 89 759805
    • INTERIOR DIVISION
      Keningau Office
      Tingkat 1, Pusat Kraftangan Sabah, KM5, Jalan Apin-Apin,
      Peti Surat No.104, 89007 Keningau
      Contact no. : + (60) 87 312106

      Beaufort Office
      Block C, Lot 19, Beaufort Jaya Building, Peti Surat 160, 89807 Beaufort
      Contact no. : + (60) 87 221653
    Question 18
    When is the closing date to apply for higher institutions study loans/scholarships?
    Answer
    The application of loans/scholarships is opened after the SPM/STPM results (March until the end of April). Due to the Movement Control Order this year, the deadline for online submission was extended to 30 June 2020.
    Question 19
    How do I find out the status of my study loan/scholarship application?
    Answer
    Study loan/scholarship application status can be obtained at our Education Development Division as follows:

    • Level 4
      Contact No. + (60) 88-326300 Ext 1250 & 1251 for enquiries about study loan.
    • Level 7
      Contact No. + (60) 088-326300 Ext 1240 & 1205 to enquire about Scholarship or Dermasiswa.
    Question 20
    What are the differences between Kolej Teknikal Yayasan Sabah and University College Sabah Foundation?
    Answer
    Kolej Teknikal Yayasan Sabah (www.ktys.edu.my) offers certificates, diplomas besides short courses and managed by KKYS Sdn. Bhd. while University College Sabah Foundation (www.ucsf.edu.my) offers diploma courses as well as bachelor's degree courses and managed by Uni YS Sdn. Bhd. Both institutions are wholly-owned by Yayasan Sabah Group.
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    Contact Us

    +(60) 88 326300
    +(60) 88 326424
    ysinfo@ysnet.org.my
    Menara Tun Mustapha
    Yayasan Sabah Headquarters Complex
    Likas Bay
    P. O. Box 11623
    88817 Kota Kinabalu
    Sabah, MALAYSIA